The process
Hiring a contractor, done the honest way.
We built TrustCraft because hiring a contractor shouldn't feel like a coin flip. Here's how we keep the marketplace honest — for homeowners and for the pros who earn their place on it.
For homeowners
From project to verified review
Four steps. No cold calls, no lead-selling, no guesswork.
Tell us about your project
Describe what you need done, where, when, and your rough budget. Post it in about a minute. If you'd rather just browse, you can skip straight to contractor profiles.
Get matched with vetted pros
We surface contractors who serve your area, offer the trade you need, and have passed our vetting. You see their license status, background check result, completed jobs, and verified reviews up front.
Compare bids and book
Pros bid on your project with a price, timeline, and short pitch. Pick the one that fits — or ask follow-up questions before deciding.
Leave a verified review when it's done
Only homeowners who booked the job through TrustCraft can review that pro. No fake stars, no incentivized praise.
The vetting
Three checks before you ever see a pro.
Every contractor goes through all three before they can be listed or bid on a single project.
Check one
License & insurance
Trade license verified against state records; general-liability insurance certificate confirmed and tracked for expiration.
Check two
Identity & background
Government ID confirmed and a criminal background check completed. The human behind the business — not just an LLC.
Check three
Reputation
Past-work portfolio reviewed; reviews only come from homeowners who actually booked through the platform.
For contractors
Earn the badge, win the work
We don't sell leads to the highest bidder. Pass the vetting once, and every homeowner on the platform sees you're the real deal.
Apply
Create a contractor account and tell us your trade, service area, and experience.
Get vetted
Submit your license, insurance certificate, and ID. We verify each one and run a background check.
Get listed
Once approved, your profile goes live with a portfolio, your verified credentials, and real reviews.
Win the work
Bid on pre-qualified projects with real budgets. No pay-per-lead, no pay-to-rank — ever.
The TrustCraft standard
Every listed pro has passed identity + criminal checks.
Only real customers with completed bookings can review.
A tiered rate that scales down as the job gets bigger.