Privacy Policy
Last updated: June 10, 2026
DRAFT — to be reviewed by counsel before launch.
What we collect
- Account information: email, name, role (homeowner or contractor), phone (optional).
- For contractors: business information, trade license number, insurance certificate, government ID, and the result of a criminal background check.
- Usage data: pages viewed, projects posted, bids submitted, reviews left.
How we use it
- To verify contractors and decide whether to list them.
- To match homeowners with contractors.
- To send transactional emails about vetting status, bids, bookings, and reviews.
- To detect and prevent fraud.
Who we share it with
- Our cloud infrastructure provider (AWS).
- Our background-check provider, only with your explicit consent.
- Our email-sending provider for transactional messages.
- Law enforcement when required by a valid legal process.
We do not sell your personal information.
Your rights
You can request a copy of your data, ask us to correct it, or ask us to delete it. Email privacy@trustcraft.us.
This is a placeholder document. Replace with a policy drafted or reviewed by an attorney familiar with your jurisdiction's data protection laws (GDPR, CCPA, etc.).